Customer support representative 100 views

Key responsibilities:

• Provide user support in English and Vietnamese via email, phone, online chat.
• Process users’ letters sent to support email box.
• Provide support for company software products as well as assistance in purchase and registration.

Requirements:

• 1 year experience in support is highly desirable.
• Ability to write both in English and Vietnamese.
• High level of computer skills.
• Detail oriented and responsible with good analytical skills.